Emma has over 20 years’ experience in hospitality, specialising in Revenue Management and commercial strategy across branded and independent hotels. She began her hospitality career on Marriott International’s Graduate Management Programme before progressing into sales and commercial leadership roles with Marriott and IHG, developing extensive expertise in revenue optimisation, commercial performance, distribution strategy and leading high-performing revenue teams across multi-property portfolios.

Throughout her career, Emma has successfully led hotel openings, brand transitions and commercial transformation projects, consistently delivering significant revenue growth and market share improvements. Emma was promoted to Head of Revenue at Lighthouse Hotel Management in 2026 following three years of consistently delivering outstanding results and was also recognised by HOSPA for her achievement in Strategic Revenue Management.

As Head of Revenue, she works closely with hotel operations, sales and marketing teams to develop innovative commercial strategies, maximise profitability and support the continued growth and performance of Lighthouse Hotel Management’s portfolio of IHG, Marriott and independent hotels across the UK and Europe.

Hannah has spent the last 24 years working her way through the hospitality industry, learning every corner of the business along the way. From coordinating events and supporting sales teams to leading multi-property commercial strategies across the UK.

Hannah recently joined Lighthouse Hotel Management from the esteemed Aimbridge Hospitality Group, where she held the position of Area Director of Sales – North. There she was responsible for driving revenue growth across a portfolio of hotels throughout the North of England. Known for her ability to build long-term client relationships, identify untapped opportunities, and motivate teams to exceed expectations, she has consistently delivered strong commercial results in highly competitive markets.

In her new role, Hannah will lead Lighthouse Hospitality Management’s UK & Europe sales strategy, supporting the company’s exciting growth plans, driving the team and strengthening relationships with clients.

Jack has over a decade of experience in marketing and communications, working across leading hospitality and leisure brands. His background spans a range of disciplines, including brand, digital, communications and social media.

He began his hospitality marketing career at Trump Turnberry before moving to Wentworth Club and Fairmont Windsor Park. Jack joined Lighthouse Hotel Management as Head of Marketing in June 2025.